APPOINTMENT SCHEDULING AND CANCELLATION POLICIES:
Sessions are typically scheduled to occur one time per week. Your therapist may suggest a different amount of therapy depending on the nature and severity of the client’s concerns. Consistent attendance greatly contributes to a successful outcome.
In order to cancel or reschedule an appointment, clients are expected to notify his/her therapist at least 24 hours in advance of their appointment. If clients do not provide notice of cancellation at least 24 hours in advance, a fee of $30 will be incurred.
How we bill / fees:
50-minute individual sessions: $125
50-minute couples or family sessions: $155
90-minute couples or family sessions: $225
Payments are rendered at the time of each session (credit/debit cards, checks, and cash accepted).
CrownTown Counseling is able to provide clients with a statement/receipt for paid services that clients can submit to their insurance company along with a request for reimbursement for an 'out-of-network' provider. It is recommended that clients contact their insurance company to find out their policy prior to receiving services.
CrownTown Counseling does not accept insurance as an 'in-network' provider due to insurance panels' requirement of providing a diagnosis, their limitation of the number of covered sessions, and the potential for a client’s confidentiality to be compromised, which goes against the ethics of CrownTown Counseling.
The information disclosed by a client is generally confidential and will not be released to any third party without written authorization from the client, except where required or permitted by law. Exceptions to confidentiality, include, but are not limited to, reporting child, elder and dependent adult abuse, when a client makes a serious threat of violence towards a reasonably-identifiable victim, or when a client is dangerous to him/herself or the person or property of another.
If clients participate in couples or family therapy, confidential information about treatment will not be disclosed unless all person(s) who participated in the treatment provide their written authorization to release such information. However, it is important that clients know that CrownTown Counseling utilizes a “no-secrets” policy when conducting family or marital/couples therapy. This means that if clients participate in family, and/or marital/couples therapy, the therapist is permitted to use information obtained in an individual session that clients may have had, when working with other members of his or her family.
Please feel free to ask about Crown Counseling's “no secrets” policy and how it may apply to you.